- Almada 8, Lisbon, Portugal
- info@tatilvizem.com
Effective Date: August 2025
At TatilVizem, we strive to provide reliable and transparent visa application services. Please read our refund policy carefully before using our services.
All visa service fees paid to TatilVizem are non-refundable once an application has been submitted to the relevant visa authority.
Service fees cover document review, processing assistance, and administrative costs, regardless of the final visa decision.
TatilVizem cannot guarantee visa approval, as the decision rests solely with government authorities.
In the case of a visa rejection, service fees will not be refunded.
However, TatilVizem may assist in reapplying or correcting the application at an additional cost.
If you cancel your visa application before submission to the relevant authority, you may be eligible for a partial refund after deducting administrative charges.
Requests must be made in writing via email to [info@tatilvizem.com].
In case of duplicate payments due to technical or banking errors, TatilVizem will issue a full refund after verification.
TatilVizem is not responsible for delays caused by visa authorities, embassies, or external factors (e.g., public holidays, technical issues).
Refunds will not be issued for such delays.
All refund requests must be submitted in writing within 7 business days of the payment date. Requests should include proof of payment and application details.
Approved refunds will be processed via the original payment method within 7–14 business days.
If you have any questions about this Privacy Policy, please contact:
TatilVizem
Email:
[info@tatilvizem.com]
Website:
www.tatilvizem.com
